Breezeway Check in-Checkout SOP

Table of Contents

When Guests requests for Early Check-in and Late Check-out

WhoHousekeepingDepartmentHousekepping
Why- Housekeeping
- Communication		Created byCynthia Aldaba

When- Early Check in usage
- Late Check out usage		Date createdJan 4. 2022
ProvisionsApproved Reference DocumentRevised by

Policy- All SOPs are living documents that are maintained frequently
- For Revisions or wanted to add/update responses, advise Joanna to update the document.		Revised date
What☐ POLICY | ☑ REFERENCE DOC | ☐ PROCEDURE
In UPLISTING:
  • After Guests paid for the request
  • Change the time in Uplisting
    • Guest Reservation
    • Summary
    • Update the time in Arrival Time/Departure Time
In Breezeway:
  • Go to Schedule
  • Click on the Date
    • Click “Change  over Checklist”
  • Set Priority to High
 
  • Add time beside the date
  • Put a note of the early check-in 
  • Save
 
  • Assign to Cleaner
  • Save
  • Cleaner should be able to see this on their end